Terms Conditions

We provide revision depending upon the package you selected. Customers can ask us for unlimited free revisions and we will revise their design without any additional charges provided that the design and concept remains the same. Revision Turnaround Time would be 48-72 hours.


apollodigitals has 48-72 hours turnaround time for most design services. This is not the complete time from start to finish for a project, only the turnaround time for a single iteration of a design stage. Depending on the kind of service the time required for revisions could be a minimum of 48 hours to 72 hours, this time means 2 working days, For example:

Refund Policy / Money Back Guarantee

In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or a change is requested unless Apollo digitals cancels or terminates your Contract for a reason other than your breach or non-performance.

All refund requests will be fulfilled as per the following arrangement:

Note: Apollo digitals hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Apollo digitals . The company will be the rightful owner of the designs.

Services not related to design services are not eligible for refunds under any circumstances. They are not covered under our 100% money back guarantee. If such a service is acquired as part of a Package Deal of any kind, they cannot be used to request a refund on the entire package. Examples of such services are as follows:

For services that are not covered under the 100% refund policy in case of dissatisfaction the Apollo digitals management after review the project may choose to offer a partial refund to the client.

How to claim your refund

To assure your refund request is approved, please make sure you meet the following requirements

My Account

The My Account area is a convenient way to communicate. It is your sole responsibility to check the account area to address any queries, concerns, or additional instructions required by the designer. Not checking or using the Account Area frequently shall not provide you adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.



Apollo digitals will do its best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted.




All finalized Designs provided by Apollo digitals are done so on a written request of finalization by the client and upon finalization the client receives all the final core files of the web and owns 100% of all rights of ownership to the said web.


Apollo digitals will not be responsible for creating or populating content (e.g. text/Images) into the website, unless purchased exclusively otherwise. In which case:

Apollo digitals will populate the website with content created for the client

Apollo digitals will populate the website with images.

Apollo digitals will populate the website with products and product details.



Apollo digitals keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.


Our Customer Support Team is present in the office Monday - Friday 9 AM to 5 PM GMT to answer all of your concerns and queries over the phone. All other queries after business hours need to be emailed through the Team Works Account section by the customer and will be picked up the next working day.


Apollo digitals is primarily a design service and design consultancy provider. We will design and develop the services that the client needs. On occasions our packages and services purchased will include technical aspects to help the client with their websites and emails. Apollo digitals will provide the client with the basic information regarding those services and the settings required to make those services works. Apollo digitals will not be responsible for providing detailed trainings or installations of said services on the Customer's end. Such services may include but not limited to:

Website Deployment

Apollo digitals will deploy the website for the customer on

Website Content Management System (CMS: Content Management System)

Emails Setup

Apollo digitals will not be held responsible in any way for customer's failure to execute, install or learn the usage of above said services on their end, as the responsibilities for those lie on the customer's end.

Refund Policy:

Once you commit to our promotion package, please be aware that refunds will not be available. We firmly adhere to this policy to ensure consistency and integrity in our service offerings.

We kindly request that you consider this policy before proceeding with any promotion package purchase. By doing so, you acknowledge and accept these terms.

We value your trust and confidence in our services and are committed to providing you with the best possible experience.

This statement clearly conveys the no-refund policy for promotion packages in a professional and straightforward manner. It encourages customers to make an informed decision before purchasing such packages and underscores the commitment to providing high-quality services.